Retrospective: Authorisation Issue
Minor incident
IVR
Prepaid IVR
Portal Funtionality
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2025-10-27 20:15 GMT
· 15 minutes
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Issue
November 6, 2025 · 15:35 GMT
Retrospective: The third party have advised they saw a platform issue between 20:15pm to 20:30pm on there authorisation platform. During this time a small amount of Intermittent faults were recorded.
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