2025-12-22 GMT
Confirmed Service degradation across payment platforms
2025-12-17 GMT
Intermittent Prepaid platform issues confirmed
2025-12-15 GMT
Confirmed Service degradation across payment platforms
2025-12-11 GMT
DD Portal Issues
2025-11-25 GMT
Confirmed prepaid reporting issues
2025-11-20 GMT
Confirmed OTP email delivery issue
2025-11-18 GMT
Intermittent Prepaid platform issues confirmed
2025-11-14 GMT
Carta Worldwide Operations Notification of system maintenance from 2025-11-14 00:00 GMT to 2025-11-14 00:30 GMT
2025-11-12 GMT
DD Platform intermittent
2025-11-07 GMT
Prepaid Portal Functionality
2025-11-07 GMT
Internet connectivity issue
2025-10-31 GMT
Prepaid Portal intermittent access Issue
2025-10-29 GMT
Microsoft Azure DNS Issues
2025-10-29 GMT
Monthly Windows Critical and Security updates - October 2025 from 2025-10-29 01:00 GMT to 2025-10-29 03:30 GMT
2025-10-27 GMT
Retrospective: Authorisation Issue
2025-10-21 BST
Scheduled Maintenance – Temporary Downtime from 2025-10-21 20:00 BST to 2025-10-21 21:00 BST
2025-10-16 BST
Scheduled maintenance - 16.10.2025 20:00 to 21:00 from 2025-10-16 20:00 BST to 2025-10-16 21:00 BST
2025-10-10 BST
Text messaging service from 2025-10-10 21:00 BST to 2025-10-11 00:00 BST
2025-10-02 BST
Intermittent Payments hub login
2025-09-20 BST
Retrospective: Payment hub outage
2025-09-01 BST
Receipt Processing for DDs issue
2025-08-28 BST
Dedicated MTP Window from 2025-08-28 00:00 BST to 2025-08-28 01:00 BST
2025-08-27 BST
Regular End-of-Month IT Maintenance MTP from 2025-08-27 00:00 BST to 2025-08-27 02:00 BST
2025-08-05 BST
Payments Hub Outage
2025-07-10 BST
Issue with Send Pin Functionality.
2025-07-03 BST
Issue with Send Pin Functionality.
2025-06-25 BST
IVR failure
2025-06-19 BST
Report issue
2025-06-16 BST
Issue with Send Pin Functionality.
2025-06-12 BST
IVR failure
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